A clear, gentle path
How MySafeTherapy Works
MySafeTherapy is a UK online therapy and wellbeing platform. You sign up, take an optional wellbeing check, match with a BACP/UKCP/HCPC-registered therapist, book a free 15-minute intro call, and begin sessions in whichever format feels safest — video, audio, chat or avatar.
Not ready to book?Share your story in a form instead
Who this helps
- Anyone aged 18+ in the UK looking for online therapy
- People new to therapy who want a gentle, low-pressure start
- Those who have tried therapy before and want a better-fit option
- Clients who want flexibility around work and life
- People who would prefer anonymous formats
- Anyone wanting AI-supported reflection between sessions
What MySafeTherapy offers
Free wellbeing check
Take our 'Do I Need Therapy?' self-check or condition-specific quizzes to clarify what kind of support fits.
Therapist matching
We suggest therapists whose specialism, modality and availability align with your needs. Browse profiles freely.
Free 15-min intro call
Meet a shortlisted therapist before committing. No card needed for the intro.
Four session formats
Video, audio (phone), encrypted chat, or anonymous avatar — combine whenever it suits.
AI tools between sessions
Journaling, mood tracking and worksheets to keep momentum in the days between sessions.
Change therapist anytime
No questions asked, no extra charge. Fit matters more than anything.
How it works
- 1
Take the free wellbeing quiz (optional)
Five minutes to clarify what is going on — no pressure to continue.
- 2
Match with a therapist
We suggest BACP/UKCP/HCPC-registered therapists for your needs; browse their profiles.
- 3
Book a free 15-min intro call
Meet your shortlisted therapist before committing.
- 4
Begin weekly or fortnightly sessions
Choose video, audio, chat, or avatar. Reschedule freely up to 24 hours before.
- 5
Track progress between sessions
Use Navi for AI journaling, log moods, and follow personalised programmes.
Safety & limitations
MySafeTherapy is for non-urgent psychological support in the UK. We are not an emergency, crisis or psychiatric service.
If you are in immediate danger, call 999. For urgent emotional support call Samaritans on 116 123 or text SHOUT to 85258. See our safety guidance and UK crisis resources.
Frequently asked questions
Ready to start?
Book a free 15-minute introductory call with a UK-registered therapist. No pressure, no commitment.
Book a free 15-min intro callNot ready to book?Share your story in a form instead