About the platform
What is MySafeTherapy?
MySafeTherapy is a UK online therapy and mental wellbeing platform that combines qualified human therapists with safe, guardrailed AI support. Members can book video, chat, or anonymous avatar-based sessions with BACP, UKCP, and HCPC registered therapists, and use AI-guided journaling, mood check-ins, guided self-help journeys, and interactive booklets between sessions — all in one GDPR-compliant, UK-based service.
Key points
- UK-registered platform run by My Safe Therapy Ltd, based in London.
- All therapists are BACP, UKCP, or HCPC registered.
- AI features (Navi journaling, Lima booking guide, Trigger Translator) are clearly labelled and never replace clinical care.
- Therapy is pay-per-session with therapist-set fees from £50 to £200+; optional self-help subscription £14.99/month.
- Free tier: interactive booklets, condition self-checks, and a 15-minute intro call.
- Referral clients get complimentary self-help access when invited by a therapist.
What MySafeTherapy offers
- Online therapy with UK-registered clinicians (video, chat, phone, or avatar).
- Avatar therapy — the UK's first widely-available avatar-based sessions for extra anonymity.
- Navi: an AI journaling companion that guides reflective writing (non-clinical).
- Lima: an AI booking guide that helps new visitors find the right therapist.
- Guided Journeys: structured self-help programmes for anxiety, burnout, sleep, self-worth, and emotional regulation.
- Interactive booklets and worksheets that can be shared with your therapist.
- Emotional Weather mood tracking, wellbeing gauges, and a personal progress dashboard.
- In-person sessions in London alongside online, with separate fees shown per format.
Who MySafeTherapy is for
Adults (18+) in the UK who want private, flexible, and human-led mental health support — with the option to use AI-powered tools between sessions. It is designed for people managing anxiety, burnout, low mood, relationship difficulties, life transitions, workplace stress, and self-esteem, MySafeTherapy is not a crisis service.
Why the name 'Safe'
The 'Safe' in MySafeTherapy reflects three commitments: safe AI (guardrailed, transparent, never used for clinical decisions), safe data (UK GDPR compliant, encrypted at rest and in transit, ICO registered), and psychological safety (anonymous avatars, private journaling, and stigma-free care).